Klicke hier für die deutsche Datenschutzgrundverordnung (DSGVO).
Privacy Policy
1. Name and Contact Details of the Data Controller
This privacy policy provides information about the processing of personal data on the website of:
2. Collection and Storage of Personal Data, and the Nature and Purpose of Their Use
a) When Visiting the Website
When you visit our website, the browser used on your device automatically sends information to the server of our website. This information is temporarily stored in a log file. The following information is collected without your intervention and stored until automated deletion:
- IP address of the requesting computer,
- Date and time of access,
- Name and URL of the retrieved file,
- Website from which access is made (referrer URL),
- Browser used and, if applicable, the operating system of your computer and the name of your access provider.
The mentioned data will be processed by us for the following purposes:
- Ensuring a smooth connection setup of the website,
- Ensuring comfortable use of our website,
- Evaluation of system security and stability, and
- For further administrative purposes.
The legal basis for data processing is Art. 6(1)(f) GDPR. Our legitimate interest follows from the purposes for data collection listed above. In no case do we use the collected data for the purpose of drawing conclusions about your person.
b) When Subscribing to Our Newsletter
If you have expressly consented according to Art. 6(1)(a) GDPR, we use your email address to send you our regular newsletter. For receiving the newsletter, the provision of an email address is sufficient.
You can unsubscribe at any time, for example via a link at the end of each newsletter. Alternatively, you can send your unsubscribe request to [Email Address] by email at any time.
c) When Using Our Contact Form
For questions of any kind, we offer you the opportunity to contact us via a form provided on the website. It is necessary to provide a valid email address so that we know who the request is from and can answer it. Further information can be provided voluntarily.
The data processing for the purpose of contacting us is carried out in accordance with Art. 6(1)(a) GDPR based on your voluntarily given consent.
The personal data collected by us for the use of the contact form will be automatically deleted after the request you have made is completed.
d) When Using the Client Panel and Ordering Services
If you use our Client Panel or order services from us, we process all data you provide to us in connection with the use and order processing. This may include, but is not limited to:
- First and last name
- Address
- Email address
- Phone number
- Payment data
- Username
- Password
- Usage data of the panel (e.g., changes made, settings, etc.)
- Other information provided in the course of use or order
These data are processed for the purpose of providing the management functions, processing your orders, ensuring functionality, and monitoring security. The legal basis for this is Art. 6(1)(b) GDPR, as these data are required for the performance of the contract.
e) When Using the Support Area
When using our support area, we collect the following data:
- Contact details (e.g., email address, phone number)
- Support inquiries and history
- Other information provided in the course of the inquiry
These data are processed to handle your inquiries and provide you with support. The legal basis for this is Art. 6(1)(b) GDPR.
3. Disclosure of Data
We only disclose your personal data to third parties if:
- You have given your explicit consent according to Art. 6(1)(a) GDPR,
- The disclosure is necessary for the establishment, exercise, or defense of legal claims pursuant to Art. 6(1)(f) GDPR, and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data,
- There is a legal obligation for disclosure pursuant to Art. 6(1)(c) GDPR, and
- It is legally permissible and necessary for the performance of contractual relationships with you according to Art. 6(1)(b) GDPR.
4. Cookies
We use cookies on our website. These are small files that your browser automatically creates and that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our site. Cookies do not harm your device, do not contain viruses, trojans, or other malware.
Information is stored in the cookie that results in connection with the specific device used. However, this does not mean that we immediately obtain knowledge of your identity.
The use of cookies serves to make the use of our offer more pleasant for you. For example, we use session cookies to recognize that you have already visited individual pages of our website. These are automatically deleted after you leave our site.
In addition, we also use temporary cookies to optimize user-friendliness, which are stored on your device for a certain fixed period. If you visit our site again to use our services, it is automatically recognized that you have already been with us and what inputs and settings you have made so that you do not have to enter them again.
On the other hand, we use cookies to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer (see section 5). These cookies enable us to automatically recognize when you visit our site again that you have already been with us. These cookies are automatically deleted after a defined time.
The data processed by cookies are necessary for the purposes mentioned to protect our legitimate interests and those of third parties according to Art. 6(1)(f) GDPR.
Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer, or a message always appears before a new cookie is created. However, the complete deactivation of cookies can lead to you not being able to use all functions of our website.
5. Analysis Tools
a) Tracking Tools
The tracking measures listed below and used by us are carried out based on Art. 6(1)(f) GDPR. With the tracking measures used, we want to ensure a needs-based design and the ongoing optimization of our website. On the other hand, we use the tracking measures to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer. These interests are to be regarded as legitimate within the meaning of the aforementioned provision.
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States. However, in case of activation of the IP anonymization on this website, your IP address will be truncated by Google within member states of the European Union or other parties to the Agreement on the European Economic Area before transmission. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and truncated there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity, and providing other services relating to website activity and internet usage to the website operator.
The IP address transmitted by your browser as part of Google Analytics will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this, you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout.
For more information on terms of use and data protection, please visit http://www.google.com/analytics/terms/gb.html or https://policies.google.com.
6. Data Subject Rights
You have the right:
- According to Art. 15 GDPR, to request information about your personal data processed by us. In particular, you can request information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to complain, the origin of your data, if not collected by us, and the existence of automated decision-making including profiling and, if applicable, meaningful information about its details;
- According to Art. 16 GDPR, to request the correction of incorrect or completion of your personal data stored by us without undue delay;
- According to Art. 17 GDPR, to request the erasure of your personal data stored by us, unless the processing is necessary for the exercise of the right to freedom of expression and information, for the fulfillment of a legal obligation, for reasons of public interest, or for the establishment, exercise, or defense of legal claims;
- According to Art. 18 GDPR, to request the restriction of processing of your personal data where the accuracy of the data is contested by you, the processing is unlawful, but you oppose the erasure, and we no longer need the data, but you require them for the establishment, exercise, or defense of legal claims, or you have objected to processing pursuant to Art. 21 GDPR;
- According to Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format or to request the transmission to another controller;
- According to Art. 7(3) GDPR, to withdraw your consent at any time. As a result, we are no longer allowed to continue the data processing based on this consent for the future, and
- According to Art. 77 GDPR, to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your habitual residence or workplace or our company headquarters.
7. Right to Object
If your personal data is processed based on legitimate interests pursuant to Art. 6(1)(f) GDPR, you have the right to object to the processing of your personal data pursuant to Art. 21 GDPR, provided there are reasons arising from your particular situation or the objection is against direct marketing. In the latter case, you have a general right to object, which we will implement without specifying a particular situation.
If you wish to exercise your right to withdraw or object, an email to contact@servers.solar is sufficient.
8. Data Security
We use the widespread SSL procedure (Secure Socket Layer) in connection with the highest encryption level supported by your browser within the website visit. As a rule, this is a 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. Whether a single page of our website is transmitted in encrypted form is indicated by the closed display of the key or lock symbol in the lower status bar of your browser.
We also use appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or against unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.
9. Timeliness and Amendment of This Privacy Policy
This privacy policy is currently valid and has the status of 2024-06-17.
Due to the further development of our website and offers or due to changed legal or official requirements, it may become necessary to change this privacy policy. The current privacy policy can be accessed and printed at any time on the website at the current URL.
Privacy Policy
1. Name and Contact Details of the Data Controller
This privacy policy provides information about the processing of personal data on the website of:
2. Collection and Storage of Personal Data, and the Nature and Purpose of Their Use
a) When Visiting the Website
When you visit our website, the browser used on your device automatically sends information to the server of our website. This information is temporarily stored in a log file. The following information is collected without your intervention and stored until automated deletion:
- IP address of the requesting computer,
- Date and time of access,
- Name and URL of the retrieved file,
- Website from which access is made (referrer URL),
- Browser used and, if applicable, the operating system of your computer and the name of your access provider.
The mentioned data will be processed by us for the following purposes:
- Ensuring a smooth connection setup of the website,
- Ensuring comfortable use of our website,
- Evaluation of system security and stability, and
- For further administrative purposes.
The legal basis for data processing is Art. 6(1)(f) GDPR. Our legitimate interest follows from the purposes for data collection listed above. In no case do we use the collected data for the purpose of drawing conclusions about your person.
b) When Subscribing to Our Newsletter
If you have expressly consented according to Art. 6(1)(a) GDPR, we use your email address to send you our regular newsletter. For receiving the newsletter, the provision of an email address is sufficient.
You can unsubscribe at any time, for example via a link at the end of each newsletter. Alternatively, you can send your unsubscribe request to [Email Address] by email at any time.
c) When Using Our Contact Form
For questions of any kind, we offer you the opportunity to contact us via a form provided on the website. It is necessary to provide a valid email address so that we know who the request is from and can answer it. Further information can be provided voluntarily.
The data processing for the purpose of contacting us is carried out in accordance with Art. 6(1)(a) GDPR based on your voluntarily given consent.
The personal data collected by us for the use of the contact form will be automatically deleted after the request you have made is completed.
d) When Using the Client Panel and Ordering Services
If you use our Client Panel or order services from us, we process all data you provide to us in connection with the use and order processing. This may include, but is not limited to:
- First and last name
- Address
- Email address
- Phone number
- Payment data
- Username
- Password
- Usage data of the panel (e.g., changes made, settings, etc.)
- Other information provided in the course of use or order
These data are processed for the purpose of providing the management functions, processing your orders, ensuring functionality, and monitoring security. The legal basis for this is Art. 6(1)(b) GDPR, as these data are required for the performance of the contract.
e) When Using the Support Area
When using our support area, we collect the following data:
- Contact details (e.g., email address, phone number)
- Support inquiries and history
- Other information provided in the course of the inquiry
These data are processed to handle your inquiries and provide you with support. The legal basis for this is Art. 6(1)(b) GDPR.
3. Disclosure of Data
We only disclose your personal data to third parties if:
- You have given your explicit consent according to Art. 6(1)(a) GDPR,
- The disclosure is necessary for the establishment, exercise, or defense of legal claims pursuant to Art. 6(1)(f) GDPR, and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data,
- There is a legal obligation for disclosure pursuant to Art. 6(1)(c) GDPR, and
- It is legally permissible and necessary for the performance of contractual relationships with you according to Art. 6(1)(b) GDPR.
4. Cookies
We use cookies on our website. These are small files that your browser automatically creates and that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our site. Cookies do not harm your device, do not contain viruses, trojans, or other malware.
Information is stored in the cookie that results in connection with the specific device used. However, this does not mean that we immediately obtain knowledge of your identity.
The use of cookies serves to make the use of our offer more pleasant for you. For example, we use session cookies to recognize that you have already visited individual pages of our website. These are automatically deleted after you leave our site.
In addition, we also use temporary cookies to optimize user-friendliness, which are stored on your device for a certain fixed period. If you visit our site again to use our services, it is automatically recognized that you have already been with us and what inputs and settings you have made so that you do not have to enter them again.
On the other hand, we use cookies to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer (see section 5). These cookies enable us to automatically recognize when you visit our site again that you have already been with us. These cookies are automatically deleted after a defined time.
The data processed by cookies are necessary for the purposes mentioned to protect our legitimate interests and those of third parties according to Art. 6(1)(f) GDPR.
Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer, or a message always appears before a new cookie is created. However, the complete deactivation of cookies can lead to you not being able to use all functions of our website.
5. Analysis Tools
a) Tracking Tools
The tracking measures listed below and used by us are carried out based on Art. 6(1)(f) GDPR. With the tracking measures used, we want to ensure a needs-based design and the ongoing optimization of our website. On the other hand, we use the tracking measures to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer. These interests are to be regarded as legitimate within the meaning of the aforementioned provision.
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States. However, in case of activation of the IP anonymization on this website, your IP address will be truncated by Google within member states of the European Union or other parties to the Agreement on the European Economic Area before transmission. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and truncated there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity, and providing other services relating to website activity and internet usage to the website operator.
The IP address transmitted by your browser as part of Google Analytics will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this, you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout.
For more information on terms of use and data protection, please visit http://www.google.com/analytics/terms/gb.html or https://policies.google.com.
6. Data Subject Rights
You have the right:
- According to Art. 15 GDPR, to request information about your personal data processed by us. In particular, you can request information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to complain, the origin of your data, if not collected by us, and the existence of automated decision-making including profiling and, if applicable, meaningful information about its details;
- According to Art. 16 GDPR, to request the correction of incorrect or completion of your personal data stored by us without undue delay;
- According to Art. 17 GDPR, to request the erasure of your personal data stored by us, unless the processing is necessary for the exercise of the right to freedom of expression and information, for the fulfillment of a legal obligation, for reasons of public interest, or for the establishment, exercise, or defense of legal claims;
- According to Art. 18 GDPR, to request the restriction of processing of your personal data where the accuracy of the data is contested by you, the processing is unlawful, but you oppose the erasure, and we no longer need the data, but you require them for the establishment, exercise, or defense of legal claims, or you have objected to processing pursuant to Art. 21 GDPR;
- According to Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format or to request the transmission to another controller;
- According to Art. 7(3) GDPR, to withdraw your consent at any time. As a result, we are no longer allowed to continue the data processing based on this consent for the future, and
- According to Art. 77 GDPR, to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your habitual residence or workplace or our company headquarters.
7. Right to Object
If your personal data is processed based on legitimate interests pursuant to Art. 6(1)(f) GDPR, you have the right to object to the processing of your personal data pursuant to Art. 21 GDPR, provided there are reasons arising from your particular situation or the objection is against direct marketing. In the latter case, you have a general right to object, which we will implement without specifying a particular situation.
If you wish to exercise your right to withdraw or object, an email to contact@servers.solar is sufficient.
8. Data Security
We use the widespread SSL procedure (Secure Socket Layer) in connection with the highest encryption level supported by your browser within the website visit. As a rule, this is a 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. Whether a single page of our website is transmitted in encrypted form is indicated by the closed display of the key or lock symbol in the lower status bar of your browser.
We also use appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or against unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.
9. Timeliness and Amendment of This Privacy Policy
This privacy policy is currently valid and has the status of 2024-06-17.
Due to the further development of our website and offers or due to changed legal or official requirements, it may become necessary to change this privacy policy. The current privacy policy can be accessed and printed at any time on the website at the current URL.
